Privacy Policy

Overview

ModeEase ("we", "us") respects your privacy. This policy explains what information we collect when you use our website (modeease.ai) or services, and how we use it. We keep data collection minimal: we only collect what we need to respond to you and deliver our services.

1. Information we collect

• Contact information: when you submit our contact form, we receive your name, email address, and any message you choose to send (including your store URL and budget selection).
• Service data: when you become a client, we process information needed to configure your services — such as your store details and business policies — only for the purpose of delivering the service you requested.
• Usage data: we do not currently run analytics cookies on this website. If we add analytics in the future, we will update this policy.

2. How we use your information

• To respond to your enquiries and provide quotes.
• To deliver, maintain, and improve our services.
• To send service-related communications (never marketing spam).

3. What we don't do

• We do not sell your personal information.
• We do not share your information with third parties for their marketing.
• We do not collect more data than needed for the service.

4. Data storage & security

Contact form submissions are stored on our hosting provider (Netlify) and accessible only to us. We take reasonable measures to protect your data, including secure (HTTPS) connections. Data is retained only as long as needed for the purposes above or as required by law.

5. Your rights (GDPR)

If you are in the EU/EEA, you have the right to access, correct, or delete your personal data, and to object to or restrict processing. To exercise any of these rights, contact us at 邮箱：hello@modeease.ai and we will respond within 30 days.

6. Third-party services

Our services use AI model providers (which may include various global providers) to power the tools we configure for you. Your business data is shared with these providers only as necessary to operate the AI features you use, and only for that purpose.

7. Contact

Questions about this policy? Email 邮箱：hello@modeease.ai.